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az3pac
Posted on: 2013/6/25 16:02
Not too shy to talk
Joined: 2012/4/8
From:
Posts: 31
Benz Model: W124, W220
Message:
Not
Nothing
RS-W124
Posted on: 2013/6/25 17:55
Wise Benzitos
Joined: 2006/1/16
From: USJ
Posts: 948
Benz Model: W212 E250 CGI
Message:
Re: Please don't go to Utama Menzi
Hi,

I was recommended to Utama Menzi some months ago by a friend who drives a W140. Tried them out on 2 occassions, as follows:

1. Car slight jerk when driving off from standstill - they checked gearbox, driveshaft and did not find any issue. However, they discovered that the rubber bushing at the end of the driveshaft was worn and changed that for approx RM300 I think. The problem did not go away. Took it back to my regular mechanic and it was the ignition coil.

2. On 2nd occassion, windscreen washer was not working. They diagnosed this correctly to the washer pump and it was replaced at RM70.

The reason I decided to try Utama Menzi was that i think it's best to have a backup workshop nearer to my place, a "JUST IN CASE" policy.

Thus far, I'll keep them as a 2nd choice, thankfully they did not screw up my car.

Anyway, thanks for the heads up.

regards...

regards...
Schenker
Posted on: 2013/6/26 2:29
Penghulu
Joined: 2010/2/6
From: Johore Baru / Kulaifornia
Posts: 6220
Benz Model: W126 300SE C124
Message:
Re: Please don't go to Utama Menzi
Befoer we go further, we need to know what problem you have with your car?

Different workshops have different specialties. If we know what the problem is , we may point you in the right direction

Mechanics are like doctors ...you have the specialists and you have the GPs

Go to a GP for normal servive , oil change , mechanical repair

Go to a Specialist for Vacuum, Electronics ,gearbox overhaul and etc

As for you since they broke the door panels , I guess you have a problem with the locking mechanism or power window ?


----------------

Fo shizzle ma nizzle!
Schenk a.k.a Kunjisutra, President Of Kunjistan

az3pac
Posted on: 2013/6/26 9:09
Not too shy to talk
Joined: 2012/4/8
From:
Posts: 31
Benz Model: W124, W220
Message:
Re: Please don't go to Utama Menzi
Gone
RS-W124
Posted on: 2013/6/26 14:12
Wise Benzitos
Joined: 2006/1/16
From: USJ
Posts: 948
Benz Model: W212 E250 CGI
Message:
Re: Please don't go to Utama Menzi
Quote:

az3pac wrote:
Quote:

Schenker wrote:
Befoer we go further, we need to know what problem you have with your car?

Different workshops have different specialties. If we know what the problem is , we may point you in the right direction

Mechanics are like doctors ...you have the specialists and you have the GPs

Go to a GP for normal servive , oil change , mechanical repair

Go to a Specialist for Vacuum, Electronics ,gearbox overhaul and etc

As for you since they broke the door panels , I guess you have a problem with the locking mechanism or power window ?


U are very right..now i know they only know normal services.

My front right panel is because the window couldn't be closed..so they open my door panel then its broke..

My rear right door handle broke when they try 2 repair the central locking.

My question is every time open..must broke something and i have to find the parts..they been muted until i call them.

Please give me the best place for W220 specialist place


Well, I suppose if they agreed to take on the job and broke anything associated with the panel, the least they could do is to replace the broken bits and pieces at no cost.

On another note, I'm sure the plastic clips that hold the panel to the door would have been broken due to age (brittle), and the easy way out is to apply tar and/or hot melt to stick it back on. You may want to take note of this too. All the best.

regards...
mercW124
Posted on: 2013/6/26 14:23
Just can't stay away
Joined: 2010/5/4
From: Puchong
Posts: 88
Benz Model: 260E
Message:
Re: Please don't go to Utama Menzi
I have been to this place a number of times about 3 years ago.I have stopped going there for the following reasons:

1. Eventhough you are the first to arrive at the shop at 9 am , they still take their own sweet time to start the job. Also only one man is assign to your car and he takes a long time to complete the job.

2. Spare parts take hours to arrive and are very expensive.

3. Workmanship not acceptable.

4. They seem to take on a lot of work but don't have enough manpower.

I'm surprised that they damaged the door panels. That job should be simple since they do a lot of Merc cars.


az3pac
Posted on: 2013/6/26 14:30
Not too shy to talk
Joined: 2012/4/8
From:
Posts: 31
Benz Model: W124, W220
Message:
Not
Nothing
Schenker
Posted on: 2013/6/26 21:44
Penghulu
Joined: 2010/2/6
From: Johore Baru / Kulaifornia
Posts: 6220
Benz Model: W126 300SE C124
Message:
Re: Please don't go to Utama Menzi
Quote:

az3pac wrote:
What will you do if u r in my shoe? Shout? Diplomacy?
When i came..they said only door panel..then central locking..then meter..damn la.

This 2nd July will be 2 months in the workshop.



I guess, ask them , when can you pick up the car...totally fixed and good to go , if not tell them , you will take it to someone who can and you will send the bill for all the problems they caused

2 months for central locking and window is ridiculous


----------------

Fo shizzle ma nizzle!
Schenk a.k.a Kunjisutra, President Of Kunjistan

roger
Posted on: 2013/6/27 12:45
Home away from home
Joined: 2009/4/19
From: PJ
Posts: 272
Benz Model: W124 230E
Message:
Re: Please don't go to Utama Menzi
Where is Utama Menzi ?
RS-W124
Posted on: 2013/6/27 12:54
Wise Benzitos
Joined: 2006/1/16
From: USJ
Posts: 948
Benz Model: W212 E250 CGI
Message:
Re: Please don't go to Utama Menzi
Quote:

roger wrote:
Where is Utama Menzi ?


Somewhere at PJS1 area, just off the NPE. Don't know the exact address though, except that it's a corner shop lot.
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